Tax-Aide Volunteers

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The RSVP/AARP Tax Aide program provides free federal and state (Maryland) tax preparation services for low-to-moderate income taxpayers who live or work in Montgomery County.  Click here for information about how we serve our taxpayers.volunteers recognized at tax aide brunch

There are many ways to volunteer with the Tax-Aide program.  Read the descriptions below to find out which position is best for you!

Schedulers schedule Tax-Aide appointments.  Schedulers work in the central scheduling office at the Board of Elections office in Gaithersburg. Working morning or afternoon shifts they answer the telephone and schedule taxpayer appointments using Acuity scheduling software.  They explain to taxpayers what information and items must be brought to their Tax-Aide appointment.  

Facilitators (Greeters) work at the tax preparation locations.  Facilitators welcome taxpayers and distribute the necessary forms.  They maintain the appointment logs, ensure that taxpayers are helped in an appropriate order, and assign each taxpayer to a Tax Counselor. 

Tax Counselors work with taxpayers to prepare their federal and state (Maryland) taxes using IRS provided software.  Counselors are certified after attending a week-long training class and passing an exam.  Counselors volunteer at more than 20 different libraries, community centers, and senior centers in Montgomery County. 

Thank you for your interest in the Tax-Aide Program. If you are interested in volunteering for the 2016 tax year season, please email montgomerycountytaxaide@gmail.com.   

View the December 2015 episode of the county cable TV show "Make a Difference" highlighting volunteer opportunities with Tax-Aide. 

Check out these great pictures from the 2016 Tax Aide Brunch!